The BMW ConnectedDrive Store can be accessed via www.bmw-connecteddrive.nsc and then clicking on the ConnectedDrive Store link. It is also available from the iDrive of your BMW under the BMW ConnectedDrive menu (For some BMW models this service is not available in the car).
For security purposes, your account will be locked after entering the password wrong three times. In the login window the function "Forgotten password" is provided. By using this function you will receive a link via e-mail or text message in order to reset your password
You have received your personal access data for BMW ConnectedDrive via email or text message and have then activated the services in your BMW. You can use this access data to log in on our website www.bmw-connecteddrive.nsc. If you have not submitted an email address with your personal data please make sure to do so in order to use BMW ConnectedDrive. Following this you just need to register your vehicle in the portal and directly manage your personalized services based on your needs.
The mobile network connection for this vehicle has been deactivated. To be able to use BMW ConnectedDrive in your vehicle again, please "Activate" your vehicle in the Settings / Manage vehicles menu or contact BMW ConnectedDrive Customer Support.
Follow these steps to add your vehicle and open up new features:
• Tap the "Add Vehicle" link near the top of the "Vehicle" screen
• Connect your phone to your vehicle via USB to automatically transfer your vehicle information, or manually enter the last 7 characters of your vehicle identification number (VIN) – this can be found in your BMW service agreement or at the base of your car’s windshield (in North America)
• Select Primary or Secondary user account – choose Primary unless another user is already linked to the same vehicle (this step is only applicable to users in North America; please disregard if you are located outside of North America)
• Locate the code sent to your vehicle under the "Messages" folder within the "ConnectedDrive" menu
• Input the code into the app where prompted
Once this process has been completed there may be a waiting period while the vehicle you have inputted is confirmed and displayed on the "Vehicle" screen.
Note: After purchasing a new vehicle there is a standard account set-up period, during which time your ConnectedDrive account is linked to your new vehicle. Therefore, please wait a few days after the purchase date before attempting to add your vehicle in the app.
A BMW ConnectedDrive Account is required. Your vehicle must be able to use ConnectedDrive. For vehicles with a construction date before 3/2012 the SA 612 (BMW Assist) is required. For vehicles with a construction date after 3/2012 the SA 6AK (ConnectedDrive Services) is required.
BMW ConnectedDrive Services are vehicle specific. If a vehicle is sold or changes owner previously booked services remain active until the expiration date. No reimbursement is possible for the remainder of the services' runtime. Important: In case you have sold your vehicle, please remove the vehicle from your BMW ConnectedDrive Portal account by selecting"Manage Vehicles".
You can not unsubscribe from Online Mail directly since a number of functions are registered using the ConnectedDrive account. For further information about unsubscribing from your ConnectedDrive account, please see Options in the "Connected Drive" menu.
If you currently do not have access data with BMW, please register on the website www.bmw-connecteddrive.nsc with your e-mail address and select your personal password. A link which must be confirmed will then be sent to the respective e-mail address. Following this you just need to register your vehicle in the portal in order to directly manage your personalized services based on your needs.
First, log in to the BMW ConnectedDrive Portal. Under "Add Vehicles" enter the last seven digits of your vehicle identification number and press "Add Vehicle". Following this a security code is sent to your vehicle. The security code is found in the menu under "Messages". The code must be entered in the portal in order to directly manage and edit your personalized services. In addition you wil receive an e-mail, confirming that the vehicle has been added to your customer account.
In order to do so log in to www.bmw.routes.com with your BMW ConnectedDrive Portal access data. Then select "Plan your own routes". Via "Route criteria" you can individually plan your journey and also take the current traffic situation into account. Give your plannedroute a name and optionally insert a "route image" with a description. You are able to "touch" the Route with the mouse and individually edit the course of the route. Once you have planned your route you can directly send it into your BMW.